Privacy Policy

Aurstream inc ("Aurstream," "we," "us" or "our") respects the privacy of people who visit our website and communicate with us. This Privacy Policy describes the personal information handled in connection with our website and general business correspondence, the purposes for which it is used, and how to contact us about that information. Additional notices may apply where information is collected for a particular transaction or service.

1. Information we collect

Information you provide. When you email or otherwise communicate with us, we receive your contact details, such as your name and email address, together with the information you choose to include in your message. This may include your questions, information about a holding, and records of our correspondence. If you provide information about another person, you should have authority to do so.

Website information. When you visit the website, we and the providers supporting it may receive technical information such as your IP address, browser and device information, pages requested, request times and connection or error information. This information supports website delivery, reliability and security.

Please do not send passwords, full financial account numbers, tax identification numbers or identity documents through general email. We will identify an appropriate process if particular information is needed for a separately arranged service.

2. How we use information

We use information as reasonably necessary to:

• Respond to enquiries and manage our correspondence with you.
• Operate, maintain and protect the website and related communications.
• Identify technical problems, prevent misuse and investigate suspected fraud or security incidents.
• Maintain business records, establish or protect legal rights, and comply with applicable legal obligations.

We do not treat a website visit or a general enquiry as consent to promotional calls or text messages. A materially different use of personal information will be subject to any notice or consent required by applicable law.

3. When information may be disclosed

We may disclose information to service providers that support website hosting, security, business communications and recordkeeping, as necessary for those functions. Providers may also process limited technical information for their own network security and service operations.

Information may also be disclosed to professional advisers where reasonably necessary for legal or compliance matters; to authorities or other parties where required by law or lawful process; to investigate suspected fraud or protect legal rights and safety; or at your direction. In connection with an actual or proposed merger, financing, reorganization or sale of business assets, relevant information may be reviewed or transferred subject to applicable legal protections.

4. Cookies and browser privacy settings

The website does not place advertising trackers or third-party analytics scripts on your device. Providers supporting website delivery and security may use cookies or similar technologies for functions such as maintaining access and preventing abuse. You can manage cookies through your browser settings; blocking them may affect some website functions.

Our website does not change its behavior in response to a browser's "Do Not Track" setting. Providers that operate and secure internet services may process technical information from this website together with information from other websites over time for those service and security purposes. Legally required privacy choices, including applicable opt-out preference signals, are subject to the rights described below.

5. Retention

We retain business correspondence and related records. The period for which information is retained varies according to its purpose, the nature of our relationship with you, recordkeeping needs, security considerations, and applicable legal, tax or dispute-related requirements. A single retention period does not apply to every category of information. Copies maintained for backup, legal preservation or security purposes may be subject to different retention requirements.

6. Privacy requests and choices

You may contact us at contact@aurstream.com to ask about personal information in our records or request access, correction or deletion. Depending on your place of residence and the law applicable to the processing, you may also have rights to obtain a copy of information, opt out of certain disclosures, restrict certain uses of sensitive information, or appeal a decision concerning a request. These rights are subject to the conditions and exceptions established by applicable law.

Please describe your request and provide sufficient information for us to locate the relevant records. We may need to verify your identity or the authority of a person acting on your behalf before disclosing or changing information. Do not include passwords or identity documents in your initial request. We will explain any additional verification that is reasonably necessary and respond within the period required by applicable law.

We may retain information where permitted or required by law, including for recordkeeping, security, legal claims or compliance. If we cannot fulfill a request, we will explain the applicable reason and any review or appeal rights required by law. We will not unlawfully discriminate against you for exercising a privacy right. You may also raise a concern with the public authority responsible for data protection or consumer privacy in your jurisdiction.

7. Information security

We use reasonable measures designed to protect personal information under our control. No website, email service or method of storing information can guarantee absolute security. Please take care when deciding what to send through ordinary email and notify us if you believe a communication involving Aurstream has been compromised.

8. Children and independent websites

Our website and services are intended for adults and are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so that we can address the matter in accordance with applicable law.

The website may link to independent websites. Their information practices are governed by their own notices and policies. Aurstream does not control those practices.

9. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy here and update the date above. For a material change, we will provide a prominent website notice and any further notice or choice required by law. Posting an update does not, by itself, supply consent for a use that legally requires your permission.

10. Contact

For privacy questions or requests, contact:

Aurstream inc
Email: contact@aurstream.com
Address: 1370 Valley Vista Dr, Suite 200, Diamond Bar, CA 91765